Informative presentation at your store/shop.
Options and suggestions were appreciated.
Delivery quoted time was longer than presented for preorder.
Delivery, and the technician was courteous and informative for operation of chair.
Phone call for balance due after delivery by Sandy was unacceptable.
Did not provide requested summary documentation and questioned my integrity by asking "don't you believe me?" when I requested a simple summary document. It was almost 5 months since order, and updated document seemed reasonable.
I was appreciative of Zak stepping in to resolve an issue that should not been an issue.