I got a chair lift from this company. They were very responsive, nice and very competent. The sales person, Carson, came to my home and we discussed the installation of the chair. Then the installer, Zack, came and was right on time. The installation went exactly as they said it would. These folks are very nice and the product is great. I have 17 steps to get into my condo and I don't know what I would do without my chair. Great investment. I also had to get a new refrigerator delivered after the chair was installed and it was no problem. My steps are 40 inches wide but with the chair folded up, the delivery people had no problems getting around the chair. I would recommend this product and this company.